MedeltidsMuseet: Interview

Couple (Male,Female) age: between 65-75 

Was there any specific reason for your visit?
M: Not really. I have actually never been here, even though I live in Stockholm, so we thought it was about time we went.

Do you visit museums often?
F: Not as often we would like to (looks over) well at least I would like to go more often.

Why don't you?
M: Well... mostly I think we feel we have other things that need doing...
F: … and most museums and exhibitions take a lot of time. I feel you shouldn't stress through them.

Could you fully "comprehend" the exhibition?
M: It's difficult to tell... I mean it is very interesting, but for one to fully understand it and maybe see deeper connections (refer to other historical happenings), I guess you would have to have a much deeper knowledge than we do.
F: (nods in agreement) We are kind of "amateurs" when it comes to History. 

Is there something that you missed, to more easily "absorb" the information? Or maybe something that could be improved?
M: Actually we saw now... and of course we should have checked that before we came here. But the guided tour is a very good thing. You miss so much if you only walk around by yourself. Or maybe an audio-guide...
F: I think they do have them here(?) But he (the receptionist) didn't say anything about them.
M: Aha... well what a shame, that would have been good.
F: Ah! and also... there shouldn't bee too much text to read. I would prefer if it was short and to the point, so that you get it immediately. 

Do you use any technology at home?
M: Yes, we have a computer, our phones...
F: The TV is quite new as well... 
M: But we don't use a lot, just "lagom" for everyday stuff. 

Your phones, are they smartphones?
Both: Yes. 

Where they difficult to learn?
M: Njaeee, not very. But I can't say that I use all it's functions.
F: I use mine a bit more.
M: Yes you are a bit more technical than me :)

What do you use them mainly for?
M: The usual I would say, for calling...
F: … play games! An then to google things and maybe sometimes the map function.
M: I also take some photos, I'm quite interested in that. And the new phones all have quite good cameras.
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Notes:
When asking for the reason of their visit most people claim to have none. Mostly the arguments brought up "being close by" or "because it's free". I heard no reason that related to a specific exhibition or interest in the museum itself.
  The general view that I got from my interviews was that most people were missing some kind of "tool" that would have helped them to more easily absorb and find the information in the exhibition. Everyone that I talked to confirmed that they would rather have information relayed via sound, rather than text. Audio-guide and normal guided tours were often mentioned. 
  Note: the audio-guide at the museum wasn't working properly so therefore the visitors weren't informed about it.  
  The complaints were mostly about the length of the texts. The projections and different monitors found in the exhibition were met with positive response, as they presented something "new" not just standing and reading.
  Regarding the technical knowledge: most people seem to have a base-knowledge of how a smartphone works and how to use a computer. Knowledge above the basics seem to come either from a genuine interest or because of a hobby. I noted this in particular because a lot of people were saying that they "weren't using too much technology" or "just enough".